Introduction
At BlessingCharms, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make a purchase, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit BlessingCharms, place an order, create an account, subscribe to our updates, or contact us, we may collect information including:
- Your name
- Email address
- Billing and shipping address
- Telephone number
- Payment information (processed securely through our payment providers—we do not store your full payment card details)
- Order history
- Information you provide when contacting us
- Technical information such as your IP address, browser type and device information to help improve website performance and security.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders.
- Deliver your purchases to the correct address.
- Provide customer support and respond to enquiries.
- Send order confirmations and shipping updates.
- Improve our website, products and customer experience.
- Detect fraudulent or unauthorised activity.
- Comply with legal and regulatory obligations.
- Send promotional emails or newsletters only if you have chosen to receive them. You may unsubscribe at any time.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties.
We may share your information only with trusted service providers when necessary to operate our business, including:
- Payment providers (such as Stripe) to securely process payments.
- Shipping and delivery partners to fulfil your orders.
- Website hosting and technical service providers who help maintain our website.
- Government authorities or regulatory bodies when required by law.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or misuse. Our website uses secure technologies, including SSL encryption where applicable, and we work with trusted service providers to help safeguard your information.
While no method of transmitting or storing data over the Internet is completely secure, we continuously strive to maintain appropriate security measures to protect your information.
Your Rights
You have the right to access, update or request the deletion of your personal information, subject to applicable legal requirements. If you would like to make such a request or have any questions about how we handle your personal information, please contact us using the details provided below.
Where applicable, you may also withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve our services.
Some cookies are essential for the operation of our online store, while others help us understand how visitors use our website so that we can continue improving it.
You may choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of the website.
Contact Us
If you have any questions about this Privacy Policy or how we collect, use or protect your personal information, please contact us:
BlessingCharms
Email: sales@blessingcharms.com
We will do our best to respond to your enquiry as soon as reasonably possible.